Rather than managing our "bugs" in a database, where they can get lost, we've created the "Bug Board" to keep them front and center.
Every bug that is discovered by us, our clients, or the users, is written on a story card just as a new feature would be. The title and the story number are then written on a colored sticky note. The color of the sticky notes represents clusters of defects, with the brightest color representing the worst thing we could do to the user. For example, on the Accuri Cytometer project, we use fuchsia colored sticky notes for bugs related to loss of data. Each week we ask our client to take the sticky notes and place them on the "Bug Board" according to their likelihood of occurrence and their impact on the user. This creates four quadrants that can then be used to prioritize bugs during the planning game. It also provides a high-level picture of how buggy the app is.
Every bug that is discovered by us, our clients, or the users, is written on a story card just as a new feature would be. The title and the story number are then written on a colored sticky note. The color of the sticky notes represents clusters of defects, with the brightest color representing the worst thing we could do to the user. For example, on the Accuri Cytometer project, we use fuchsia colored sticky notes for bugs related to loss of data. Each week we ask our client to take the sticky notes and place them on the "Bug Board" according to their likelihood of occurrence and their impact on the user. This creates four quadrants that can then be used to prioritize bugs during the planning game. It also provides a high-level picture of how buggy the app is.
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